Terms & conditions

These Terms & Conditions apply when you enquire about, apply for, or purchase any Underdogs SC service, including 1:1 online coaching and training programs. By purchasing or paying for coaching, you agree to these terms.

1. About Underdogs SC

Underdogs SC is an Australian-based online strength and conditioning coaching service. We deliver individual programming, coaching check-ins, and video review to clients wherever they train.

You can reach us at: hello@underdogssc.com

2. Our services

Underdogs SC offers:

• 1:1 Online Coaching: an individual program, regular check-ins, and video review, delivered through our coaching app.
• Training Programs: written programs delivered in blocks for you to run yourself.
• Client Events: the occasional comp-day meetup, online challenge, or community event.

Coaching options, inclusions, and pricing are shown at the time of purchase. Ongoing subscriptions and one-off programs may both be offered.

3. Enquiries and applications

You can enquire or apply through the contact form. Sending an application does not create a contract. Your engagement begins when you confirm a coaching arrangement or purchase and the payment is processed.

Your first block is written for the experience, equipment, and time you actually have. You don't need to be fit, experienced, or confident to start.

4. How coaching is delivered

Coaching is delivered online. Your program, session logging, and check-ins run through our coaching app, with video review and messaging as included in your coaching option. Coaching is not real-time supervision: your coach reviews what you log and send and responds within the check-in cadence of your plan, not instantly.

You are responsible for your own training environment and equipment, and for training within your limits when no coach is physically present.

5. Pausing and cancelling coaching

You may pause or cancel an ongoing coaching subscription at any time by telling us before your next billing date; access continues until the end of the current billing period.

Check-ins you miss on your side (nothing logged, no video, no reply) are not credited or refunded, though your coach will check in before assuming anything.

If we cannot deliver your program or a check-in as promised, we will extend your subscription or credit your account in full.

6. Subscriptions and one-off programs

Where subscriptions or one-off programs are offered, the price, inclusions, and any expiry are shown at the time of purchase. Coaching places and programs are non-transferable between people without our written agreement and are not redeemable for cash.

Month-to-month coaching can be cancelled at any time; access continues until the end of the current billing period.

7. Pricing, GST, and payments

All prices are in Australian Dollars and inclusive of GST. Payment is taken through our payment system. Any card surcharge is disclosed at checkout.

Late or failed payments may pause coaching access until the balance is resolved.

8. Refunds

One-off training programs are non-refundable once delivered, except where Australian Consumer Law requires it.

Prepaid coaching periods are refundable only as described at the time of purchase, or where Australian Consumer Law requires it.

Monthly coaching is not refunded for partial months; cancelling stops the next billing cycle.

Where Australian Consumer Law provides additional rights (for example, services not delivered with due care and skill), those rights apply.

9. Health and medical disclosure

Before your first program you must disclose any medical condition, injury, current or recent surgery, pregnancy, cardiovascular condition, blood pressure issue, joint problem, or other relevant health matter that may affect your ability to train safely. Because coaching is delivered online, honest disclosure matters even more: your coach can only program around what you tell them.

You must also tell your coach promptly if any new injury, illness, or health condition arises while you train with us.

10. Doctor's clearance

We recommend you obtain clearance from your doctor or healthcare provider before starting any strength or conditioning program, particularly if you are returning from injury, pregnant or post-natal, managing a chronic condition, or over 40 and starting a new training routine.

Underdogs SC is not a substitute for medical care. Our coaches are not doctors, physiotherapists, or dietitians.

11. Not medical advice

Coaching and programming from Underdogs SC is general fitness coaching scaled to your stated experience and goals. It is not medical diagnosis, treatment, prescription, or dietetic counselling.

If you experience pain, dizziness, shortness of breath, or any other concerning symptom during training, stop immediately, tell your coach, and consult a qualified medical professional.

12. Assumption of risk

By training with Underdogs SC, you acknowledge that training involves physical exertion and inherent risk of injury, and you accept that risk. You also acknowledge that online coaching means you train without in-person supervision, and that you are responsible for your training environment, your equipment, and deciding whether you are fit to train on a given day. To the extent permitted by law, you release Underdogs SC and its coaches from liability for injury, loss, or damage arising from training or attendance at events, except where caused by our negligence or breach of consumer guarantees under Australian law.

13. Conduct

This crew runs on people being decent to each other. We expect respectful, considerate behaviour in all coaching channels, community spaces, events, and communications. Beginners get patience, not commentary. Disruptive, abusive, or unsafe behaviour may result in suspension or termination of access without refund.

14. Photos, video, and social media

We may share training footage you send us, your results, or photos and video from client meets and events on our website and social media (@underdogs.sc). We will not feature you, your name, or your results in identifiable content without your explicit consent.

You may opt in or out of being featured at any time by emailing us. If you do not wish to appear, please let us know in advance.

15. Intellectual property

Programming, session plans, written materials, and resources produced by Underdogs SC remain the intellectual property of Underdogs SC. They are provided to you for personal use only and may not be resold, redistributed, or republished without written permission.

16. Confidentiality

Information you share with us (training history, health information, goals) is treated as confidential and is not shared with third parties except as required to deliver the service or by law. See our Privacy Policy for details on how we collect, use, and store personal information.

17. Suspension and termination

We may suspend or terminate access for non-payment, breach of these terms, conduct issues, or where continuing is unsafe (for example, an undisclosed health condition that puts you at risk).

You may end any non-prepaid arrangement at any time, subject to the cancellation and refund rules above.

18. Limitation of liability

To the extent permitted by law, Underdogs SC's liability for any claim arising out of these terms or the services we provide is limited to the amount you paid us in the three months immediately before the event giving rise to the claim.

Nothing in these terms limits or excludes rights you have under the Australian Consumer Law that cannot lawfully be limited or excluded.

19. Governing law

These terms are governed by the laws of the State or Territory in Australia in which Underdogs SC operates. The Australian courts have non-exclusive jurisdiction.

20. Changes to these terms

We may update these Terms & Conditions from time to time. The latest version is published on this page with the updated date shown above. Material changes affecting active members will be communicated by email.

21. Contact

Questions about these terms? Contact us at hello@underdogssc.com.